How payouts work
Updated November 6, 2026
From ticket purchase to your bank account: the path money takes to reach you.
Money from a paid ticket reaches you in a few steps, not all at once.
Step by step
- Someone buys a ticket to your event and pays.
- The payment is collected through the platform.
- The money lands in the revenue balance of the community that event belongs to.
- When you are ready, you make a withdrawal request.
- The amount is transferred to that community's registered bank account (IBAN).
Everything is per community
The balance belongs to the community, not to a person. If you have more than one community, each has its own revenue, its own balance, and its own withdrawal flow. You cannot withdraw one community's earnings through another.
The withdrawal request
On the Revenue page, you see a Withdraw button next to payments that are ready to withdraw. You can withdraw all of an event's eligible payments at once, or withdraw them one by one. After you confirm, the request is processed and the amount reaches your IBAN within 2–3 business days.
Keep in mind
Not all of a ticket price lands in your balance. A processing fee is taken first. The details are in the "Commissions and fees" article.