Privacy and your data

You can read what data Gathin keeps about you, and your rights, in our legal documents, and manage the permissions you gave from Settings. You can request a copy of your data or delete your account yourself.

Legal documents

All the documents are together on the /legal page. In the Legal column at the bottom of the page you find the All legal documents and Privacy Policy links. The two people look for most:

• Privacy Policy: /privacy
• KVKK notice: /kvkk, the notice covering personal data protection in Turkey.

In the app, open Settings from the Profile tab with the gear icon and tap the Legal row in the Support section. The documents are listed in groups there and open inside the app. Open on gathin.com at the bottom of a document opens the same document on the web.

When a document is updated, or one is waiting for your approval, you see a notice card. Review lets you read the document and Accept approves it.

My permissions

In Settings, the My permissions section shows what you agreed to and what you can change. In the app the same section is under the Privacy heading. There are three groups:

• Agreements: the agreements you accepted while using your account. Each one shows which version you accepted and when. You cannot withdraw these here; deleting your account ends them.
• Notices: texts that need no approval. If you have seen one, it shows when.
• Explicit consents (Consents in the app): permissions such as marketing messages. You can turn each one on or off with its switch at any time; turning one off does not affect other services.

The link on each row opens that document.

Privacy choices in the app

The first time you open the app, it asks one question: may Gathin recognise this device across visits? This uses an ID kept only on your phone, and it shows us which features help. Allow and Don't allow are two buttons of equal weight. If you swipe the sheet away, nothing is decided; the question comes back the next time you open the app.

You can change your answer any time: in Settings, tap the Privacy choices row under the Privacy heading. This page opens without signing in too. The Usage analytics switch decides one thing: whether your device is recognised across visits. Turning it off deletes the ID on the device at once. Visits and the features used are still counted, but without that ID, anonymously; the website works the same way. The Cookie Policy and Privacy Policy are on the same page, one tap away.

Crash reports do not depend on this choice, the same as on the website. They are sent so we can fix something that broke in the app, and they never include your name, email or phone number. Nothing is used for ads or shared with other apps.

Requesting a copy of your data

In Settings, go to the Personal Data section and tap Request my data. Your email app opens with a request already filled in with your name and email address; send it as it is. The request reaches info@lodos.io and we take it from there.

In the app, the Request my data row under Privacy first shows a short explanation, then Write the email opens the same message.

Deleting your account

On the web, go to the Close Account section at the bottom of Settings. Enter your username and password, tap Delete my account, then confirm once more in the window that opens. Your account and all your data are permanently deleted and you are signed out. This cannot be undone.

In the app, use the Delete account row at the bottom of Settings. It first lists what you lose: your profile and followers, your tickets, your messages, badges and certificates. You enter your username or email and your password, continue, and a last confirmation screen deletes the account. If you change your mind, tap Keep my account.

Asking questions

If you have a question about your data, privacy or permissions, write to info@lodos.io or use our contact page. We read every message and usually reply within a business day.