Segments

Segments let you sort your members into groups of your own choosing.

What a segment is

A segment is a tag you give your members, for example "VIP", "Volunteer", or "Speaker". When you tag a member, they collect in that segment, and you can see how many people are in it.

Segments are not a ranking or a status. They are only labels for grouping people.

They keep a large member list organized. You tag people on the Members and participants lists, one at a time or several at once with a bulk action. Later you can filter by a tag to find that group. You can also pick a segment as the people an email goes to.

Creating and managing segments

On the Segments page you create a new segment by typing a name and pressing Add Segment. Each segment in the list shows its member count. Click a segment to see the people inside it.

You can rename or delete any segment. When you delete a segment, that tag is removed from all members, but the members stay in your community.

Adding members to segments

You add people to segments from the Members page. You tag a member from their row, or select several members and tag them in bulk.

Creating a segment from form responses

You can gather everyone who filled in a form into a segment in one go. In the form's results, open the Raw submissions tab and press Create segment. Give the segment a name or pick one of your existing segments; the people who filled in the form are added to it. The button only appears when some of them filled in the form with a Gathin account.

Emailing a segment

When you write an email on the Mailing page, switch to the Segment tab where you choose recipients and pick a segment. Everyone in it is added to the recipients.