Billing and limits
Updated November 6, 2026
How plans are paid for, what decides the price, what the monthly limits mean, and what stays free on every plan.
Billing is per community
A plan belongs to a community, not to your account. If you run more than one community, you upgrade and pay for each one separately. One can be on Premium while another stays on Free.
Only the community owner manages the plan
The subscription, the payment details and the invoices belong to whoever owns the community. As an admin you can run everything else (events, members, mailing) but not the plan. If you want to handle the upgrade yourself, ask the owner to transfer ownership from the community settings.
Where to upgrade
Upgrades happen on the Gathin Pro page in the organizer panel. On a free community it shows the plans. On a paid one, the same page shows the subscription: renewal date, saved card, remaining email allowance, and cancellation.
Starting an upgrade opens a checkout screen where you pick the community, the plan and your payment details in turn. Your bank's confirmation opens on a separate screen. The plan is active as soon as the payment clears.
Your invoice country decides the price
Every charge is collected in Turkish lira, wherever you are. That is a legal requirement. The currency doesn't change, but the amount does, and it depends on the country on your invoice details:
- Türkiye: a fixed list price. Pro is ₺299.99 per month, Premium ₺899.99. These figures don't follow exchange rates and stay the same every period.
- Everywhere else: the list price is in US dollars (Pro $9.99, Premium $29.99) and is converted to lira at the day's rate. The dollar figure stays fixed, but the lira amount you pay can change from one period to the next.
Changing the country during checkout updates the prices straight away, and saving your invoice details confirms them. If you change the country later, the next renewal is charged on the new list.
Monthly or yearly
For each community you choose monthly or yearly billing. Yearly is 17% off, roughly two months free. Even on a yearly plan your email allowance is monthly. You don't get the whole year's allowance at once.
What counts against a plan's limits
A few things are capped per plan:
- Standalone forms: 3 on Free, 25 on Pro, unlimited on Premium. Forms attached to an event are unlimited on every plan. Drafts count too.
- Emails: 100 a month on Free, 2,500 on Pro, 10,000 on Premium.
- Certificates: 10 a month on Free, 100 on Pro, unlimited on Premium.
- Co-host communities: 1 on Free, unlimited on Pro and Premium.
- Visitor and session analytics: included with Pro and Premium.
Events, communities, tickets, profiles, event forms and co-organizers are unlimited on every plan.
When the email allowance resets
On the free plan it resets at the start of the calendar month. On a paid plan it resets on your subscription's anniversary day: subscribe on the 17th and it renews on the 17th of every month. You can see what is left, and when it resets, on the Mailing page.
If an announcement would go to more people than you have left, none of it is sent. There are no half sends. Pick fewer people or move up a plan.
Cancelling
Cancel subscription on the Gathin Pro page does not cut you off. Your plan's rights run to the end of the period you have paid for, and the community drops back to the free plan after that. Meanwhile the page tells you the date the subscription stays active until.
If you change your mind before the period ends, press Resume subscription. The subscription carries on and renews on its usual date. Once the period is over, you need to start a new subscription.
Your own payments
A community's subscription and your personal purchases live in different places. Payments you made yourself, such as tickets you bought, are on the Payments page in Settings. Each row shows what you paid for, the date, the amount and its status: Paid, Refunded or Failed. In the app the same list is on the Payments screen in settings, grouped by month.
What is always free
These never count against a limit and cost nothing on any plan:
- System emails (the ones Gathin sends automatically) and mail analytics
- Revenue analytics, plus overview and dashboard analytics
- Segments, sponsors, branded forms and door check-in
Built to be community-friendly
Support is for everyone, not only paying communities, and we read every message. There is no data lock-in: your members and content are yours to export at any time. There is one price per community, with no per-seat or per-attendee fees.
The ticket commission is separate
The fee taken from a paid ticket is not part of your plan. When you sell a paid ticket, a transaction commission comes out of that sale. It is covered in Commissions and fees.