Billing and limits

This article explains how plans are paid for, what decides the price, what the monthly limits mean, and what stays free on every plan.

Billing is per community

A plan belongs to a community, not to your account. If you run more than one community, you upgrade and pay for each one separately. One can be on Premium while another stays on Free — you decide per community.

Only the community owner manages the plan

The subscription, the payment details and the invoices belong to whoever owns the community. As an admin you can run everything else — events, members, mailing — but not the plan. If you want the upgrade to be yours to make, ask the owner to transfer ownership from the community settings.

Where to upgrade

Gathin Pro in the organizer panel is the one place: on a free community it shows the plans, and on a paid one the same page becomes the subscription itself — renewal date, saved card, remaining email allowance, and cancellation.

Starting an upgrade takes you to its own checkout screen, where you pick the community, the plan and your payment details in turn; your bank's confirmation opens on its own screen. The plan is active as soon as the payment clears.

Your invoice country decides the price

Every charge is collected in Turkish lira, wherever you are — that is a legal requirement. What changes is not the currency but the amount, and the amount is decided by the country on your invoice details:

• Türkiye — a fixed list price: Pro ₺299.99 per month, Premium ₺899.99. These figures have nothing to do with exchange rates; they stay the same every period.
• Everywhere else — the list price is in US dollars (Pro $9.99, Premium $29.99) and is converted to lira at the day's rate. So the lira amount you pay can change from one period to the next, while the dollar figure stays fixed.

Changing the country during checkout updates the prices straight away, and saving your invoice details confirms them. Change the country later and the next renewal is charged on the new list.

Monthly or yearly

For each community you choose monthly or yearly billing. Yearly is 17% off — roughly two months free. Even on a yearly plan your email allowance is monthly; you do not get the whole year at once.

What counts against a plan's limits

A few things are capped per plan:

• Standalone forms — 3 on Free, 25 on Pro, unlimited on Premium. Forms attached to an event are unlimited on every plan. Drafts count too.
• Emails — 100 a month on Free, 2,500 on Pro, 10,000 on Premium.
• Certificates — 10 a month on Free, 100 on Pro, unlimited on Premium.
• Co-host communities — 1 on Free, unlimited on Pro and Premium.
• Visitor and session analytics — included with Pro and Premium.

Events, communities, tickets, profiles, event forms and co-organizers are unlimited on every plan.

When the email allowance resets

On the free plan it resets at the start of the calendar month. On a paid plan it resets on your subscription's anniversary day: subscribe on the 17th and it renews on the 17th of every month. You can see what is left, and when it resets, on the Mailing page.

If an announcement would go to more people than you have left, none of it is sent — you never get half a send. Either pick fewer people or move up a plan.

Cancelling

Cancelling does not cut you off. Your plan's rights run to the end of the period you have paid for, and the community drops back to the free plan after that. Everything stays open until then.

What is always free

Some things never count against a limit and cost nothing whatever plan a community is on:

• System emails (the ones Gathin sends automatically) and mail analytics
• Revenue analytics, plus overview and dashboard analytics
• Segments, sponsors, branded forms and door check-in

Built to be community-friendly

Support is real for everyone, not only for paying communities — we read every message. There is no data lock-in either: your members and content are yours to export any time. And there is one simple price per community — no seat counting, no per-attendee fee, no surprises.

The ticket commission is separate

A community's plan is one thing; the fee taken from a paid ticket is another. When you sell a paid ticket, a transaction commission comes out of that sale — separate from your plan, and covered in Commissions and fees.